Senior Manager - Product Management (In-Restaurant Guest Experience)

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Atlanta Georgia

As a Senior Manager of Product Management, you will lead a team of product managers focused on improving the in-restaurant digital guest experience across Inspire Brands. This position will play a critical role in defining the product vision and aligning development efforts with value creation and business objectives 

 

The Sr. Manager will be responsible for defining and executing outcome-based roadmaps, leveraging data to drive decision-making, and fostering strong cross-functional partnerships. Success in this role requires a balance of strategic thinking, hands-on leadership, and operational excellence to build scalable and customer-centric solutions. 

 

Why Join Us? 

  • Opportunity to lead and shape a multi-brand product function in a high-growth environment. 

  • Work with a diverse, talented team on impactful, customer-centric products. 

  • Be part of a collaborative, innovation-driven culture that values continuous learning and professional development. 

RESPONSIBILITIES

  • Leadership & development for a team of ~4 product managers working across multiple product areas in the On-Premise Digital Guest Experience, fostering a culture of innovation, accountability, and continuous improvement. 

  • Product strategy and execution: create and drive product roadmaps, ensuring alignment with business objectives, customer needs, and technical capabilities. 

  • Collaborate closely with the Product leadership team, Engineering, UX, PMO, and other key stakeholders to drive seamless product development and execution. 

  • Data-driven decision-making utilizing customer insights, analytics, and experimentation to inform product decisions and validate business impact. 

  • Communicate effectively as the Product Leader for the On-Premise Value Stream, ensuring transparency, alignment, and operational efficiency. 

EDUCATION AND EXPERIENCE QUALIFICATIONS

Minimum: 4-Year Degree  

Preferred: 4-Year Degree or Graduate Degree in business, computer science or a related field 

  • 6 plus years' experience in product management, or a related field 

  • 2+ years of experience leading a team of product managers 

  • Strong technical background with experience in software development, cloud technologies, APIs, or enterprise solutions. 

  • Proven ability to lead cross-functional teams and drive product initiatives from concept to launch. 

  • Strong understanding of Agile and Scrum methodologies. 

  • Excellent analytical, problem-solving, and decision-making skills. 

  • Exceptional communication and stakeholder management abilities. 

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES 

  • Deep understanding of consumer-facing digital products, QSR, e-commerce, or adjacent industries. 

  • Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact 

  • Equipped with the digital fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams 

  • Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post launch performance measurement and management) 

  • Deep knowledge of agile & lean methodologies 

  • Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements 

  • Exceptional verbal and written communication skills, with the ability to articulate complex concepts, influence stakeholders, and drive decision-making across teams and time zones. 

  • Excellent problem-solving skills – ability to adapt quickly to changing business priorities and overcome unexpected challenges 

  • Strong project/workflow management, prioritization, and negotiating skills 

  • Ability to influence cross-functional teams and deliver results; conscientious about meeting project deadlines 

  • Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial spirit 

  • Self-starter personality who can operate with minimal supervision 

DIRECT REPORTS 

  • 4 direct reports 


 

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
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Job Details

Job Category

Technology

Date Posted

2025-04-23

Job ID

JR35215-Atlanta_Support

3 Inspire Brands employee discussing at a table

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