The Senior Director of Technology PMO for Digital & Data is a strategic and execution-driven leader responsible for overseeing Inspire’s end-to-end delivery portfolio across our Digital and Data ecosystems. This role requires a deep sense of ownership, a bias for action, and the ability to drive complex, cross-functional initiatives to completion in a fast-paced, matrixed environment.

The ideal candidate brings a blend of strong technical acumen, financial and business literacy, and disciplined program leadership. They will serve as the connective tissue between Product, Engineering, Data, Architecture, Finance, and Brand stakeholders—ensuring on-time, on-budget delivery and enabling Inspire’s enterprise digital transformation.

This position sits within our Atlanta-based Global Support Center, with an expectation to be on-site 80% of the time. Relocation is required for candidates based outside of the Atlanta market. 

RESPONSIBILITIES

Portfolio & Program Leadership

• Oversee a capital portfolio of approximately $60M annually across Digital (eCommerce, mobile/web platforms, guest experience) and Data (analytics, governance, data platforms) domains.
• Lead portfolio planning, prioritization, roadmap sequencing, and investment trade-off discussions in partnership with Product and Technology leadership.
• Drive structured delivery of high-impact programs, ensuring clarity of scope, timelines, dependencies, risks, and outcomes.
• Monitor execution health and proactively course-correct to ensure commitments are met.

Ownership, Action & Delivery Excellence

• Foster a culture of accountability, urgency, and follow-through—ensuring initiatives move from concept to completion with minimal churn.
• Remove blockers, escalate intelligently, and ensure teams maintain momentum.
• Implement and enforce delivery frameworks, operating mechanisms, and standards that improve transparency, predictability, and velocity.
• Champion continuous improvement and operational rigor within Digital & Data delivery teams.

Technical & Cross-Functional Partnership

• Leverage technical background to understand solution architecture, engineering trade-offs, and delivery complexities.
• Serve as a trusted partner to Engineering, Data Platform, Architecture, and Product teams—bridging business objectives with technical reality.
• Translate complexity into clear business-oriented narratives for executives and cross-functional stakeholders.

Financial & Business Management

• Own end-to-end capital forecasting, budgeting, accruals, and financial stewardship for the Digital & Data portfolio.
• Monitor capital and operating spend, including labor (FTE & staff-aug), third-party contracts.
• Align financial plans with business priorities, enterprise strategy, and annual capital allocation targets.
• Partner closely with Finance to ensure precise financial hygiene and quarterly re-forecast accuracy.

Leadership & Team Development

• Lead, mentor, and grow a high-performing team of program and project managers.
• Foster a collaborative, results-oriented environment where delivery, clarity, and accountability are paramount.
• Serve as a cultural leader within Technology—raising the bar for communication, execution discipline, and stakeholder management.

EDUCATION AND EXPERIENCE QUALIFICATIONS

• 10+ years of progressive experience in Technology Program/Portfolio Management, ideally within Digital, Data, or large-scale platform environments
• Strong technical background (engineering, data, architecture, systems implementation, or equivalent experience)
• Extensive experience owning large portfolios and driving complex digital/data programs to successful completion
• Extensive experience operating in a matrixed enterprise with both product-led and engineering-led teams

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Demonstrated financial acumen managing capital portfolios ($40M–$60M+ annually)
• Exceptional communication and executive-level storytelling skills
• Ability to think strategically with strong analytical, problem-solving, and organizational skills
• Bias for Action: Proven ability to move quickly, eliminate ambiguity, push work forward, and refuse stagnation
• Ownership Mindset: Track record of taking accountability for outcomes, not just activities; seeing commitments through to completion
• Technical Fluency: Able to challenge assumptions, asking the right technical questions, and understanding dependencies
• Influence & Executive Presence: Able to lead without authority and drive alignment across diverse stakeholders

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.