Indirect Cost Performance & Optimization 

• Own governance and performance monitoring for indirect cost categories (e.g., facilities services, supplies, utilities, service contracts). 

• Identify cost optimization opportunities and performance gaps through GL analysis, trend monitoring, and outlier detection. 

• Track and validate savings realization against approved targets, ensuring sustainability beyond initial implementation. 

• Partner with functional owners to resolve root causes and close performance gaps. 

Cross-Functional Integration & Governance 

• Serve as a central integrator across Procurement, Facilities, Finance, Operations, and Brand teams to align indirect cost priorities. 

• Support enterprise governance routines, ensuring initiatives are clearly owned, tracked, and executed. 

• Influence outcomes through insight, structure, and accountability rather than direct ownership of execution. 

• Escalate risks, dependencies, and non-compliance trends to REO leadership with recommended actions. 

Analytics, Reporting & Insights 

• Translate financial and operational data into clear, actionable insights tied to restaurant-level P&L performance. 

• Partner with Data & Analytics shared services to define business requirements for indirect cost reporting and dashboards. 

• Develop exception-based reporting and scorecards that highlight risks and opportunities for leadership and field teams. 

• Ensure insights are practical, understandable, and actionable for non-finance partners. 

Enterprise Initiative Transition & Sustainability 

• Support the transition of indirect cost initiatives from project-based or consulting-led efforts into REO-owned operating routines. 

• Help institutionalize playbooks, governance rhythms, and performance management practices. 

• Identify opportunities to replenish and expand the indirect cost efficiency pipeline over time. 

Field & Brand Partnership 

• Partner with Brand Operations and Field leadership to ensure indirect cost initiatives are executable at the restaurant level. 

• Incorporate operator feedback to improve adoption and effectiveness of cost initiatives. 

• Balance cost discipline with operational realities, service standards, and brand integrity 

People Leadership 

• Lead and develop an Analyst supporting indirect cost optimization. 

• Provide coaching, prioritization, and development to build analytical rigor and business judgment. 

• Foster a culture of accountability, curiosity, and continuous improvement. 

Scope & Impact 

• Governance responsibility for indirect cost performance across ~2,200 company-owned restaurants. 

• Direct influence on $7–14M+ in annualized indirect cost savings. 

• Cross-functional engagement spanning Procurement, Facilities, Finance, Ops, Data & Analytics, and Brand teams. 

• Critical role in sustaining enterprise cost discipline and profitability improvements. 

​​EDUCATION & EXPERIENCE 

• ​Bachelor’s degree in Business, Finance, Economics, or related field. 

• ​6–8 years of experience in operations finance, analytics, strategy, or operational optimization roles. 

• ​Experience interpreting P&L and GL data to understand cost drivers and financial performance. 

• ​Experience working in cross-functional, matrixed environments. 

• ​Experience in restaurant, retail, or multi-unit operating environments is strongly preferred. 

• ​Advanced Excel proficiency: experience working with Power BI or similar reporting tools preferred. 

​​ 

. Core Capabilities 

• Financial & Business Acumen: Ability to connect cost performance and financial outcomes to restaurant-level profitability and enterprise objectives. 

• Operational Judgment: Ability to balance cost discipline with operational realities, service standards, and brand priorities. 

• Cross-Functional Leadership: Ability to align, influence, and drive accountability across Procurement, Finance, Facilities, Operations, and Brand teams without direct authority. 

• Insight-to-Action Translation: Ability to convert data, analysis, and trends into clear recommendations, priorities, and execution plans. 

• Governance & Execution Discipline: Ability to establish structure, monitor performance, and ensure sustained follow-through in complex environments. 

• Analytical Rigor: Strong ability to identify trends, exceptions, and root causes across large data sets. 

• Communication & Executive Presence: Ability to communicate clearly and confidently with leaders at multiple levels. 

• Change Enablement: Ability to support adoption of new processes, tools, and routines while managing change pragmatically. 

• Continuous Improvement Mindset: Demonstrated curiosity and drive to identify opportunities, test improvements, and sustain gains over time. 

Environmental & Working Conditions 

• Normal internal support center working environment. 

• Approximately 20% travel.