The Outbound Distribution Analyst is responsible for managing inventory at the distribution centers and ensuring effective and efficient delivery from distribution centers to restaurants. The Analyst is responsible for resolving distribution issues for restaurants, tracking and reporting service level metrics from distributors, managing inventory levels at distributors and ensuring continuous supply. The analyst will also be responsible for developing relationships internally and externally and will organize and facilitate meetings. 

This role sits onsite in our Atlanta Support Center 80% of the time.

RESPONSIBILITIES

Handles day to day distribution communication and issue resolution with our distribution partners and internal stakeholders

• Develop corrective action plans with all parties and communicate appropriately with follow up as needed
• Serve as the primary point of contact between field operations and the distributors as distribution related issues occur

Relationship development and management with all parties that touch distribution.  To include, but not limited to: distributors, supply chain team and other internal functions, field operations, and franchisees

• Conduct meetings with distributors, franchisees, and field operations to enable and strengthen relationships between the parties
• Develop a deep understanding of foodservice distribution and restaurant operations to identify service opportunities and drive desired results

Managing core inventory levels at the distribution centers

• Obtain and review daily inventory reports from the distribution centers
• Ensure a proper balance of inventory across the distribution centers with sufficient safety stock to enable fill rate compliance  
• Communicate inventory related issues to field operations while providing resolution for the restaurants  

Tracking and reporting service levels from distributors

• Collect service level performance reports from the distributors
• Utilize the data with the distributors to determine root causes and agree on improvement initiatives areas
• Generate database of KPI’s and trends on service level performance to share with appropriate parties and use for distribution business reviews
• Communicate DC service level KPI’s and trends to brand leadership, distributors, and franchisees

Other responsibilities as assignment by management

EDUCATION & EXPERIENCE QUALIFICATIONS

• BS Business or equivalent degree in Supply Chain, Business, Logistics, Economics or other equivalent and relevant experience to perform this function
• Up to 2 years in similar industry preferred, but not necessary
• Customer Service experience in previous jobs

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Experience in Supply Chain Management
• Proficient in MS Office applications
• Medium to High level of Excel Analytics understanding
• Restaurant / Food Service experience preferred
• Domestic Travel 10-20%

DIRECT REPORTS

• None

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.