We are seeking a dynamic and experienced Manager to join our team in Atlanta, Georgia. The successful candidate will be responsible for managing a team of 3-4 team members (TMs) based in India. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of cross-cultural team dynamics.

This position sits onsite 4 days a week in our Atlanta Support Center.

RESPONSIBILITIES

• Lead and manage a team of 3-4 team members located in India, ensuring effective collaboration, timely responses to inquiries and accurate management of POs, vendor inquiries, and internal team member questions
• Develop and implement strategies to achieve team goals which include but are not limited to; measurable success with PO support, creating documentation like SOPs and Training videos for internal Staff and external Inspire employees
• Analytical with a strong understanding of reporting and creating readouts from Oracle reporting
• Experienced in creating executive ready slides or decks on your area of subject matter expertise
• Foster a positive and inclusive team environment, promoting teamwork and professional growth
• Experience in PO approval hierarchy, process resolve and navigating a matrixed organization for resolutions
• Is a Maverick and an owner of the relationship with Oracle, bringing forth innovation and strategy for process improvements
• Is an Ally and works seamlessly with other departments and stakeholders to ensure all challenges are resolved swiftly and thoughtfully
• Monitor and report on team performance, identifying areas for improvement and implementing solutions. A players coach
• Is keen to working with an offshore team and has experience with delivering exceptional results in a matrixed and global organization
• An expert in Oracle Cloud, specifically around reporting, PO management, CMXL, punch out catalogs, navigating the overall system structure, and procurement modules
• Ensure compliance with company policies and procedures specifically around PO handling, receiving, and payments
• Keen sense of detail and the ability to flush out anomalies and solve them in a data set which includes analyzes agreement transactional information
• Experienced in creating a purchase order agreement, change order information, payable information
• Understand the infrastructure of Oracle and can upload files
• Novice at items like freezing a PO, finalizing, closing, holding and PO

EXPERIENCE & EDUCATION QUALIFICATIONS

• 4-Year degree in business administration, Management, or a related field.
• Proven experience in managing dynamic teams, preferably with international team members.
• Strong leadership and interpersonal skills
• Excellent communication skills, both written and verbal
• Ability to work effectively in a fast-paced and dynamic environment
• Proficiency in Excel, PowerBI, and Oracle
• Experience in procurement or a related field is a plus

Preferred Skills:

• Knowledge of cross-cultural communication and team dynamics
• Ability to adapt to different time zones and work schedules
• Strong problem-solving and decision-making abilities
• Familiarity with the latest industry trends and best practices

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.