Learning Technology Analyst

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Canton Massachusetts

  • The Learning Technology Analyst will optimize and maintain Inspire's Content Management and Learning Management System (LMS) to ensure effective use of Learning technology while aligning with organizational objectives.

RESPONSIBILITIES

    • LMS System Administration: 

    • Manage and maintain learning content within the LMS, including course uploads, updates, and retirements.  

    • Create learning pathways, programs, and playlists. 

    • Manage user accounts, roles, and permissions.  

    • Provide technical support and troubleshooting assistance to users regarding LMS functionality, access issues, and content management. 

    • Content Management: 

    • Upload, organize, and update learning content within the LMS.  

    • Collaborate with internal stakeholders to understand learning needs and requirements and translate them into LMS configurations and customizations. 

    • Reporting and Analytics: 

    • Generate reports on learning activities and user performance.  

    • Analyze data to identify areas for improvement in learning and development.  

    • Track and measure the effectiveness of learning programs.  

    EDUCATION AND EXPERIENCE QUALIFICATIONS

    • 4 Year Degree and/or Bachelor's Degree preferred
    • 2 plus years of experience in Cornerstone LMS

    KNOWLEDGE, SKILLS AND ABILITIES

    • Strong technical skills, including proficiency in LMS administration, user management, and content management. 

    • Strong analytical and problem-solving skills with the ability to identify and resolve LMS issues. 

    • Experience with LMS reporting tools.  

    • Able to communicate confidently and effectively at all levels of the business and with various client groups, both verbally and in writing. 

    • Excellent organizational/time management, attention to detail, and planning/prioritization skills. 

    • An energetic team player and driven self-starter, with a positive mindset, excellent work ethic, and interpersonal skills.  

    • Collaborate with cross-functional teams to ensure successful implementation of learning initiatives.  

    • Proficiency with Microsoft Office 365. 


 

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
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Job Details

Job Category

Training

Date Posted

2025-04-09

Job ID

JR35040-Boston_Support

3 Inspire Brands employee discussing at a table

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