The Lead Infrastructure & Cloud Operations Administrator is a senior-level role responsible for the reliable, secure, and scalable operation of enterprise infrastructure and cloud environments. This position oversees daily operations, system administration, lifecycle management, and strategic infrastructure planning across on-premises and multi-cloud platforms. The ideal candidate will drive operational excellence, ensure compliance with regulatory and corporate standards, and lead initiatives to improve resilience, performance, and efficiency.

RESPONSIBILITIES

• Architect, implement, and manage infrastructure solutions across public cloud platforms (Azure, AWS, OCI, GCP) and on-premises (VMware)
• Administer and support core infrastructure services including Active Directory, DNS, load balancers, patching (BigFix), and domain controller management
• Lead enterprise-wide security and compliance efforts, including access control, data protection, audit readiness, and adherence to industry standards (e.g., NIST, ISO 27001, CIS)
• Oversee and manage secure file transfer and privileged access platforms such as Globalscape, CyberArk, and Okta
• Collaborate with cross-functional teams to support business continuity, disaster recovery, and incident response planning
• Monitor and optimize system performance, availability, and capacity using platforms like OpsRamp, Splunk, New Relic, Rubrik, and Cohesity
• Implement and maintain security policies, conduct regular vulnerability assessments, and ensure timely patching and compliance reporting
• Support administration and integration of collaboration and productivity platforms, including Microsoft O365, M365, and Zoom
• Develop and maintain architectural documentation, standard operating procedures, and system diagrams
• Act as a liaison with internal audit, risk, and compliance teams to maintain regulatory alignment
• Provide technical leadership and mentorship to junior engineers within the Infrastructure & Cloud Operations team
• Lead and participate in daily standups, operational syncs, and change management activities
• Drive continuous improvement through automation, performance tuning, and incident response/root cause analysis (RCA)

EDUCATION AND EXPERIENCE QUALIFICATIONS

• 4 year degree in Information Technology or a related field, or equivalent professional experience.
• Deep expertise in cloud platforms, particularly Microsoft Azure and/or AWS, including provisioning, networking, cost optimization, and cloud security.
• Strong experience managing Microsoft Active Directory, Azure AD, and O365 environments.
• Hands-on experience with infrastructure monitoring and security tools such as Splunk, New Relic, BigFix, Rubrik, and Cohesity.

KNOWLEDGE, SKILLS AND ABILITIES

• Proficiency in identity and access management (IAM) and information security best practices.
• Familiarity with enterprise collaboration platforms (Zoom, O365), secure MFT tools, and compliance frameworks.
• Knowledge of cloud-native architectures, containers, and infrastructure automation tools.
• Demonstrated experience managing critical production incidents, conducting RCA, and implementing sustainable solutions.

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.