This position supports FSQA Managers and Technologists with the discharge of their responsibilities, primarily routine administrative support, data collection, supplier and product quality, and quality/food safety systems evaluations.

RESPONSIBILITIES

• Collect, input and manage data within quality management data systems such as supplier records and related documentation.
• Organize and classify documents/records and quality data for ingredients, products, and components within quality management systems/document control software.
• Request, create/edit specification documents and other product data (new and updates, version management, etc.) and assist in reviews, tracking/maintenance of plant production data, assessment results and similar, and ensuring compliance.
• Assist with maintenance and upkeep of resource guides/procedures and document templates, to include updates and maintenance of product photo standards, processing guides, and related standards.
• Assist with product samples, ingredient reviews, sensory evaluations (ice cream, donuts and other food items, coffee and beverage) including requesting, receiving/shipping, storing and testing/preparing product samples and related ingredients for evaluations/reviews.
• Conduct, document and report such routine quality evaluations in accordance with requirements and procedures.
• Provide support of testing (in-house and/or with third party labs) of product samples for complaint investigations, compliance, shelf life or other performance-type analyses, and related reporting/communication and organization/documentation of results.
• Maintain internal lab facilities/services, samples, and supplies in an orderly fashion.
• Assist QA Managers and Technologists in any other routine or non-routine tasks and/or project work, supplier audits and production qualification as may be required from time to time.
• Other Duties as assigned.

EDUCATION QUALIFICATIONS

• Minimum Associate's degree or higher in Food Science or related field
• Preferred 4-Year degree in Food Science or related field
• Preferred 1+ years experience preferred in food manufacturing, production, research and development, quality assurance, or related food industry role.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Global Mindset
• General Knowledge of Quality and/or Food Safety principles and Management Systems relative to all Food Categories
• General knowledge and practical application of Quality Assurance & standard food analytical techniques
• Basic computer competency with functional skills in basic use of MS Excel, Powerpoint, and Word or similar
• Able to conduct basic research of quality/regulatory/laboratory testing topics, provide recommendations and reporting of findings.
• Should have good analytical skills, work independently with minimal direction, collaborate well in cross-functional team settings, high quality written, and verbal communication required
• Other Demonstrable Competencies:
  • Organization
  • Communication
  • Customer Focus
  • Drive for results
  • High attention to detail

DIRECT REPORTS

• This position has 0 direct reports

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

This position supports FSQA Managers and Technologists with the discharge of their responsibilities, primarily routine administrative support, data collection, supplier and product quality, and quality/food safety systems evaluations.

This position sits onsite in our Boston (Canton, MA) Support Center 4 days per week.

RESPONSIBILITIES

• Collect, input and manage data within quality management data systems such as supplier records and related documentation.
• Organize and classify documents/records and quality data for ingredients, products, and components within quality management systems/document control software.
• Request, create/edit specification documents and other product data (new and updates, version management, etc.) and assist in reviews, tracking/maintenance of plant production data, assessment results and similar, and ensuring compliance.
• Assist with maintenance and upkeep of resource guides/procedures and document templates, to include updates and maintenance of product photo standards, processing guides, and related standards.
• Assist with product samples, ingredient reviews, sensory evaluations (ice cream, donuts and other food items, coffee and beverage) including requesting, receiving/shipping, storing and testing/preparing product samples and related ingredients for evaluations/reviews.
• Conduct, document and report such routine quality evaluations in accordance with requirements and procedures.
• Provide support of testing (in-house and/or with third party labs) of product samples for complaint investigations, compliance, shelf life or other performance-type analyses, and related reporting/communication and organization/documentation of results.
• Maintain internal lab facilities/services, samples, and supplies in an orderly fashion.
• Assist QA Managers and Technologists in any other routine or non-routine tasks and/or project work, supplier audits and production qualification as may be required from time to time.
• Other Duties as assigned.

EDUCATION QUALIFICATIONS

• Minimum Associate's degree or higher in Food Science or related field
• Preferred 4-Year degree in Food Science or related field
• Preferred 1+ years experience preferred in food manufacturing, production, research and development, quality assurance, or related food industry role.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Global Mindset
• General Knowledge of Quality and/or Food Safety principles and Management Systems relative to all Food Categories
• General knowledge and practical application of Quality Assurance & standard food analytical techniques
• Basic computer competency with functional skills in basic use of MS Excel, Powerpoint, and Word or similar
• Able to conduct basic research of quality/regulatory/laboratory testing topics, provide recommendations and reporting of findings.
• Should have good analytical skills, work independently with minimal direction, collaborate well in cross-functional team settings, high quality written, and verbal communication required
• Other Demonstrable Competencies:
  • Organization
  • Communication
  • Customer Focus
  • Drive for results
  • High attention to detail

DIRECT REPORTS

• This position has 0 direct reports

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.